Have a question or comment? Use the form below to send us a message or contact us by mail at:
QUESTIONS? SEND US AN EMAIL
CONTACT INFORMATION
Frequently Asked Questions
Our Trezip Parka Jacket is currently available in sizes 6–9 months, 9–12 months and 12–18 months, designed for little ones during their early adventures.
Trezip combines thoughtful innovation with premium design. Our signature three-zip system is designed to make dressing little ones quicker, easier and more comfortable, without compromising on style, warmth or practicality.
Absolutely. Trezip jackets are designed for everyday life, from nursery runs and family days out to walks and everyday adventures. They combine warmth, comfort and practical details with a premium finish.
Please refer to our Size Guide for detailed measurements. As children grow at different rates, we recommend using your child's measurements rather than choosing a size based on age alone.
Yes. We offer UK delivery, with available delivery options shown at checkout. Returns can be requested within 14 days of receiving your order. Please see our Delivery Policy and Returns & Refunds Policy for full details.
Our jackets are made using a waterproof outer fabric with a PFC-free water-repellent finish, helping to keep little ones protected from wet weather without the use of PFC chemicals traditionally used in water-repellent treatments.
Our jackets feature a durable polyester outer, warm padding and a soft borg fleece lining, thoughtfully combined to keep little ones warm and comfortable while they are out and about.
Machine wash at 30°C on a gentle cycle, with all zips fastened before washing. Do not bleach, tumble dry, iron or dry clean. Please always follow the care label inside your jacket.
You can request a return within 14 days of receiving your order. We do not currently offer direct exchanges, so if you would like a different size or colour, simply return your original item and place a new order. Customers are responsible for the cost of returning unwanted items.